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Compliance Management

CEO Message

¡°Fair trade that connects trust, and trn¡¯s promise to grow together.¡±

ÇÑ»ó¿í ´ëÇ¥ CEO ÇÑ»ó¿í

Dear customers, partners, and employees who have visited the trn website, welcome.
I am Han Sang-uk, Chief Executive Officer.

trn has regarded fair trade compliance as a core value of management and has continuously strived to become a company trusted by all stakeholders.

In particular, in 2025, in order to externally verify the credibility of our compliance management system, we participated in the ¡°CP Rating Evaluation¡± hosted by the Fair Trade Commission, and despite it being our first attempt, achieved the very meaningful result of obtaining an A grade.

In 2026, trn will not be satisfied with these achievements but will fully embed compliance management as a corporate culture and seek to take another leap forward as a transparent company that fulfills its social responsibilities.

To this end, we will thoroughly implement the following three principles.

First, we will establish a culture of voluntary practice of compliance management.

Beyond simple compliance with regulations, we will establish a culture in which all employees adopt the values of fair trade as their own standards of judgment.
We will place transparency as the highest value in field-centered education, systematic implementation inspections, and in all decision-making processes.

Second, we will advance a strict compliance monitoring system based on the principle of zero tolerance.

Unfair practices carried out under the pretext of custom will not be permitted under any circumstances.
Through the appointment of a compliance officer, we will strengthen the internal control system and make our utmost efforts to maintain a clean management environment.

Third, we will create a sustainable win-win ecosystem together with our partners.

The establishment of a fair trade order is a key driving force that determines the sustainability of the data home shopping industry.
We will always listen to the voices of our partners and become a reliable partner that can grow together based on mutual respect and trust.

All members of trn promise that, as a ¡°leading company in compliance management¡± that continues to observe laws and principles, we will become a company that is confident before customers and partners and respected by society.

Thank you.

¡°In order for our compliance program (CP) to reach a more mature and advanced level, I ask for the proactive and voluntary participation of all our employees¡±

ÇÑ»ó¿í ´ëÇ¥ CEO ÇÑ»ó¿í

Dear trn Family, This is Han Seung-woo, CEO of trn.

I would like to express my sincere gratitude to all employees for your dedicated efforts over the past year in strengthening our compliance management framework.

In 2024, we had a meaningful year in which we reaffirmed the fundamental principles and significance of our Fair Trade compliance program (CP).

First, based on the laws and regulations under the jurisdiction of the Korea Fair Trade Commission and its deliberation cases, we updated the ¡°Fair Trade Compliance Manual,¡± and enacted and publicly disclosed seven major operational guidelines that specifically incorporate implementation measures.

We also strengthened our compliance framework by incorporating fair trade compliance into our corporate KPIs (management performance indicators), thereby enhancing internal monitoring and execution.

In 2025, we will make greater efforts to firmly establish and institutionalize a culture of fair trade compliance.

First, we plan to participate in the CP rating evaluation with the goal of achieving an ¡°A¡± grade or higher.

Following the declaration of CP implementation in September 2024, trn has been actively promoting group-wide adoption of the CP system and will continue to engage in forward-looking initiatives to improve our CP rating under the supervision of the Fair Trade Commission. trn will also actively align with the Group¡¯s strong commitment to transparent and ethical management.

Second, we will focus on preventing potential risks in advance by establishing fundamental measures to eliminate unfair trade practices.

To this end, continuous review and upgrading of our current practices are essential.
Starting with myself, we will thoroughly examine areas where compliance awareness and adherence may be insufficient and make every effort to improve them.

Dear Employees,
As we move forward following the launch of our data-focused business initiatives, 2025 will be a crucial year requiring sustained efforts to enhance corporate transparency.
Through our proactive and voluntary fair trade practices, let us work together to elevate trn to the next level.

Thank you.

¡°The path to cooperation and mutual growth begins with practicing fair trade and compliance management.¡±

ÇÑ»ó¿í ´ëÇ¥ CEO ÇÑ»ó¿í

Dear trn Family,
Hello, this is Sang-wook Han, CEO of trn.

At trn, we have established mutual cooperation and shared growth as our core values, and we are making continuous efforts to build a company that all stakeholders can trust.

We believe that in order for our company to grow together with our partners, the highest priority is to practice fair transactions and compliance management.

To this end, trn operates a ¡°Fair Trade compliance program (CP)¡± and a ¡°Fair Trade Self-Regulation Council.¡± Through these initiatives, we strive to strengthen ethical management, minimize legal risks, and continuously improve our internal control systems across all business areas.

Moving forward, we will continue to comply with applicable laws and internal regulations to become a leading company in compliance management.
I ask for your active interest and commitment in putting these principles into practice.

Thank you.

What is CP?

Fair trade compliance program

As an internal compliance system and code of conduct operated by a company independently to comply with fair trade-related laws and regulations, it establishes a system that can urge management to manage and prevent the risk of law violation in advance and presents a code of conduct.
Since introducing the Fair trade compliance program in July 2020, TRN has been doing its best to settle and activate CP, such as conducting education for all executives and employees, a monitoring system for law violations, and campaigns.

8 Requirements for
CP Adoption
  1. 1. Preparation and implementation of CP standards and procedures Necessary standards and procedures must be prepared and implemented so that affiliated executives and employees clearly recognize and can practice compliance matters of fair trade-related laws and regulations related to their duties.
  2. 2. CEO's will for self-compliance and support The CEO must publicly express the will and policy for self-compliance with fair trade-related laws and regulations and actively support CP operation.
  3. 3. Appointment of a compliance officer in charge of CP operation The highest decision-making body, such as the Board of directors, must appoint a compliance officer within the organization and grant authority for effective CP operation to the compliance officer.
  4. 4. Production and utilization of self-compliance handbook The self-compliance handbook is prepared under the responsibility of the compliance officer and includes fair trade-related laws and CP standards and procedures. The handbook must be distributed in the form of documents or electronic files that all executives and employees can easily access and utilize.
  5. 5. Conduct continuous and systematic self-compliance education Effective education must be regularly conducted for the CEO and executives and employees in areas with a high possibility of fair trade-related violations, such as the sales department, regarding CP standards and procedures and compliance matters of fair trade-related laws and regulations.
  6. 6. Establishment of an internal monitoring system A planned audit and investigation system must be established and operated as a monitoring system for the prevention or early detection of violation acts. Audit and investigation results must be periodically (at least twice a year) reported to the highest decision-making body, such as the Board of directors.
  7. 7. Sanctions against executives and employees who violate fair trade-related laws Internal regulations defining sanction measures corresponding to the violation information must be prepared and operated for executives and employees responsible for violating fair trade-related laws and regulations. Also, upon discovering a law violation act by an executive or employee, it must be actively responded to and prevented so that similar acts do not recur in the future.
  8. 8. Effectiveness evaluation and improvement measures To ensure that CP can be effectively and continuously operated, inspections and evaluations of CP standards, procedures, and operation status must be regularly conducted, and improvement measures must be taken accordingly.
Compliance Program a Declaration of Introduction
We, the executives and employees of TRN, intend to execute the Fair trade compliance program so that the eradication of unfair trade practices and the establishment of fair and transparent trade order can settle the sharing of open values that coexist with all partner companies.
  1. We will definitely comply with laws and principles.
    • In any case, we will keep laws and principles.
    • TRN executives and employees will not engage in any unfair acts or misleading actions.
  2. We will ensure that each individual member of the organization complies with CP through self-inspection and does not engage in any unfair acts.
    • Executives and employees will personally check CP risks related to their own duties and strengthen prior prevention activities so as not to violate them themselves.
    • Through self-inspection, I will check and improve myself to see if there is any risk that will cause loss to the company.
  3. We will strive to settle a culture of fair trade self-compliance.
    • If there is a possibility of violation of the law, we will try to spread the climate of self-compliance in the company by consulting with the department in charge of fair trade in advance.
    • We will establish a system to prevent violations of the law in advance through frequent on-site inspections and work checklists.

July 2020
All executives and employees of TRN Co., Ltd.

Organization Chart
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Dedicated
Departments
and Roles
Self-Compliance Department
Name Position Department Phone Email
Son Minchul Team leader Compliance audit team 070-4580-4502 mcson@trncompany.co.kr
Fair Trade
Compliance
Handbook

The Fair trade compliance handbook includes explanations of fair trade-related laws and regulations, types of violations, sanction standards, FAQs, and a Code of conduct checklist, enabling employees to use it as a detailed guide for self-compliance.

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Fair trade compliance handbook

  • ¥°. Declaration of adoption of the Fair trade compliance program (CP)
  • ¥±. Overview of CP
  • ¥². Monopoly Regulation and Fair Trade Act
  • ¥³. Act on the Regulation of Terms and Conditions
  • ¥´. Fair Transactions in Subcontracting Act
  • ¥µ. Act on the Consumer Protection in Electronic Commerce
  • ¥¶. Act on Fair Labeling and Advertising
  • ¥·. Act on Fair Transactions in Large-Scale Retail Business
  • ¥¸. Framework Act on Consumers
CP Operating
Regulations

The CP operating regulations prescribe the basic procedures and standards that employees must follow to comply with fair trade-related laws and regulations, such as the Monopoly Regulation and Fair Trade Act (hereinafter referred to as the "Fair Trade Act").

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CP operating regulations

Chapter 1: General provisions
Chapter 2: Organizational structure and division of duties
Chapter 3: Operation of CP
Chapter 4: Miscellaneous
Addenda (enforcement date)

Compliance
Program Operation
Progress
  • 2025
    • 12 Award for outstanding CP department in 2025
      Fourth quarter 2025 ethics committee held
      Holding a voluntary compliance council in the second half of 2025
      Evaluation of CP operational effectiveness in the second half of 2025
      Obtain 'A grade' for CP rating (organized by the Fair Trade Commission)
      Person in charge, CP training in sales department
      Online shopping association participates in the dark pattern autonomous compliance project
    • 10 Holding a meeting of partner companies for shared growth and win-win cooperation in 2025
    • 9 Holding ethics committee in Q3 2025
      CP training for all employees
    • 7 2025 declaration ceremony to strengthen CP
      Revision of the Fair Trade Compliance Manual
    • 6 Holding a voluntary compliance council in the first half of 2025
      Position officer Taekwang Group management council CP training
      Signing a pledge of ethical management practice for all executives and employees
      Board of directors reports CP performance for the first half of 2025
      Q2 2025 ethics committee to be held
      Evaluation of CP operational effectiveness in the first half of 2025
    • 5 TRN ethics management guide distributed
    • 4 Holding ethics committee in Q1 2025
    • 3 Participation in CP rating assessment by the Fair Trade Commission
  • 2024
    • 12 Award for outstanding CP department in 2024
      Ethics committee to be held in the second half of 2024
      Holding a voluntary compliance council in the second half of 2024
    • 11 CP training for all employees 2nd round
      Revision of the Fair Trade Compliance Manual
      Revision of CP operating regulations
      Enactment of regulations on the operation of the compliance committee
      Establishment of CP 7 operating guidelines (education, risk assessment, etc.)
    • 10 Training of the CP consultative group of Taekwang Group for positions
      2024 CP strengthening declaration ceremony to be held
      CP training for positions and self-compliance officers
      Holding a meeting of partner companies for shared growth and win-win cooperation in 2024
      Person in charge, CP training in sales department
      All executives and employees sign a pledge to practice the code of compliance
    • 9 Taegwang Group's CP introduction declaration ceremony
      Shopping NT CP slogan contest held
      CP training for all employees 1st round
    • 8 Ethics committee to be held in the first half of 2024
    • 6 In the first half of 2024, unfair trade monitoring committee will be held
      Sales department CP training
  • 2023
    • 12 Holding an ethics committee in the second half of 2023
      Award for outstanding CP department in 2023
      Holding an unfair trade monitoring committee in the second half of 2023
    • 11 Holding a meeting of partner companies for shared growth and win-win cooperation in 2023
    • 10 CP training for all employees 2nd round
    • 8 CP training for all employees 1st round
    • 7 Revision of regulations on prevention of unfair trade practices and compensation for damages
      Signing a pledge of ethical management practice for all executives and employees
    • 6 CP training in sales department
      Holding ethics committee in the first half of 2023
      In the first half of 2023, unfair trade monitoring committee will be held
  • 2022
    • 12 Holding an ethics committee in the second half of 2022
      Sales department CP training 2nd round
    • 11 CP training for all employees
    • 9 Sales department CP training 1st
    • 5 Signing a pledge of ethical management practice for all executives and employees
    • 4 Revision of the Fair Trade Compliance Manual
  • 2021
    • 12 CP training 3rd round for all employees
      All executives and employees sign a pledge of management practice
    • 9 CP training for all employees 2nd round
      Ethics committee to be held in the second half of 2021
    • 7 CP training for all employees 1st round
    • 6 Enactment of regulations on transactions of conflicts of interest and related persons
    • 4 CP training in sales department
      Ethics committee to be held in the first half of 2021
  • 2020
    • 10 Holding an ethics committee in the second half of 2020
      CP training for all employees
    • 8 Establishment of fair trade business and voluntary compliance program operation regulations
    • 7 Introduction of CP
    • 4 Ethics committee to be held in the first half of 2020
Information
on major
operational status
  • CP strengthening declaration ceremony
  • CP training in sales department
  • CP slogan contest
  • Award for outstanding CP department
  • CP training for all employees
  • CP campaign
  • All executives and employees sign a pledge to practice the code of compliance
  • Employee participation CP quiz
  • Making Fair Trade slogans souvenirs
  • Distribution of a summary of the fair trade compliance manual
Compliance
Committee Guide
The Compliance committee is a voluntary dispute resolution body that deliberates and decides on compensation for damages incurred by partners due to unfair trade practices in subcontracting, consignment, and direct purchase transactions with Shoppingnt (Corporation: TRN).
Dispute Settlement
Procedures
  • The Compliance committee consists of professional members and will be held within 30 days from the date the partner receives the application for dispute mediation review.
  • If you have an objection to the Compliance committee's review, you can file an objection within 30 days from the date of notification.
  • Application for Dispute Resolution
    Eligible applicants
    Partners and suppliers
    Method
    Submission via email below
  • Fact-finding investigation
    Department in charge
    Compliance audit team
  • Compliance committee
    Voluntary dispute
    resolution body
  • Dispute resolution completed
Stages of
Dispute Settlement
a Procedure guide
  1. Applications received (Mail received)
  2. Notice to dispute department
  3. Submission of data
    • Both parties submit data related to the dispute within the deadline for requesting data
    • If you do not comply with the request to submit data more than once, the mediation process may be suspended.
  4. Factual investigation
    • After a sufficient review of the data submitted by both parties, the mediation process will proceed in earnest, and the mediation may be terminated by direct agreement between both parties during the mediation process.
    • If necessary, the parties may be asked to attend, and if they fail to comply with the request for attendance more than three times, the mediation process may be suspended.
  5. Holding and resolution of compliance committees
    • The Compliance committee is terminated through a resolution to present a mediation proposal or a resolution to terminate the mediation process.
    • The results of the Compliance committee's review will be notified to the parties through the system.
Report and
Application for
Dispute Mediation
Sortation Department Email
TRN Compliance manager cpmaster@trncompany.co.kr
Compliance audit team leader mcson@trncompany.co.kr